Shipping & Delivery
Production and shipping
Estimated delivery: 10–20 calendar days after your order, including weekends and public holidays.
TROTH offers clothing and accessories; some items may be produced after ordering. The estimated delivery window runs from the date you place your order, not from dispatch. Delivery methods and shipping charges for your destination are presented at checkout before payment.
Where we ship
Delivery is available only for addresses supported during checkout. If no delivery option appears for your address, please contact us before ordering.
Timing
Estimated delivery is 10–20 calendar days from the date you place your order, including weekends and public holidays. This is the overall delivery estimate, not a separate production period. Timing may vary by item, destination and carrier; placing an order does not mean the parcel has already shipped. Any delivery date agreed during your purchase and your statutory rights in the event of a delay remain applicable.
Tracking
If tracking is provided for your shipment, it will be sent using the contact information you entered during checkout. Tracking may not update immediately after dispatch.
Customs and import taxes
International deliveries outside the EU may require customs clearance, duties and local taxes. If a charge is not collected at checkout, it may be payable to the carrier or customs authority. Applicable mandatory information at checkout and legal rights take precedence.
Wrong address, loss or damage
Check your delivery details before paying. To request an address correction, email contact@weartroth.com immediately. Changes may not be possible once production or shipping begins. If your shipment is significantly delayed, lost or damaged, contact us; your mandatory consumer rights remain unaffected.
For cancellations and refunds, see our Returns & Refunds page.
